What caused the ground stop
The ground stop started when a contractor updated old FAA telecommunication lines. L3Harris, a long time contractor for the FAA, was doing routine maintenance in at least one remote location changing copper wire to fiber optics. The work involved replacing an old copper wire with fiber-optic cable and installing a new router.
Duffy said the FAA is still investigating the exact error that started flooding other routers in the air traffic control system, and if L3Harris was at all responsible.
"It's pretty straightforward work that we were doing yesterday at, again, a very remote location. So what we're working to determine was whether we had incompetence, meaning was it user error, installator error from L3Harris, or did they install a faulty router?"
In a statement on their website, L3Harris said they have been working with the FAA to modernize communication infrastructure, including converting copper wires to a fiber optic system. The contractor said they have completed more than 70% of those conversions.
"We are supporting the FAA in its investigation to understand the conditions that led to the Nov. 13 ground stop of our nation's air travel," the statement said. "L3Harris takes the nationwide ground stop and its impact on travelers, airlines and air traffic operations seriously."