The Incident and Legal Ruling
The fire involved a 2020 Tesla Model X, which was declared a total loss. De Santis described the event as starting with the smell of smoke after turning on a heater, which quickly escalated. “Once the flame came out from the dash, then it went to the seats and, like, everything; it just ate the car,” he said. “In two to three minutes, the car was on fire.”
De Santis filed a claim with Intact Insurance, which paid him $162,000 to replace the vehicle. The insurer then pursued Tesla to recover the funds. According to Quebec Superior Court documents, a Tesla representative argued that “fires in vehicles typically arise from issues around misuse or vandalism.”
The presiding judge rejected this argument, noting that an insurance adjuster had already ruled out misuse. In late September, the automaker’s request for a stay was rejected, and it was ordered to pay. Intact declined to comment on the possibility of an appeal, and Tesla did not respond to requests for comment.