Background on Role and Tenure
Chiang had been with Microsoft for approximately 20 to 21 years. She previously led the Minecraft business and played a role in the creation of Xbox Live. In July, Xbox CEO Asha Sharma announced Chiang's promotion to the newly created position of COO.
According to a statement from Sharma at the time of the promotion, Chiang was expected to “bring our businesses together under one operating model, making sure we make clear investment decisions, learn from our successes and failures, and hold ourselves accountable for results.”