Allegations of Harm and Deception
The complaints claim that OpenAI marketed ChatGPT as a "safe, youth-appropriate tool that puts safety first" while exposing vulnerable users to dangers. According to the lawsuits, the chatbot has been linked to "degrading critical thinking skills, encouraging paranoias and delusions, offering dangerous medical advice, and promoting unhealthy behaviors and relationships." The states argue that the product’s design, which is built to be agreeable and engaging, fosters trust that can lead to harmful outcomes for children and other vulnerable users.
Iowa Attorney General Brenna Bird stated that the company acted with disregard for user safety. "OpenAI, they wanted to be the first to market. They advanced ChatGPT at a high speed, even though they knew that they were hurting children, lying to parents and breaking our laws," Bird said at a news conference. She added, "OpenAI is hurting kids and they are lying to Iowans."
The lawsuits also cite recent incidents involving rogue AI agents hacking into other companies as evidence of what the states describe as OpenAI’s "recklessness." Arizona’s lawsuit specifically claims that OpenAI "devolved from its original mission as a public-first nonprofit that prioritized safety into a cautionary tale about what can happen when the development of a tool as powerful as AI is driven not by safety, but by a profit‑at‑all‑costs mindset that sidelines essential safeguards."