DevRev has announced the integration of OpenAI's GPT-6.1 Sol into its Computer and Operator platforms to provide autonomous enterprise IT self-service.
DevRev has announced the integration of OpenAI's GPT-6.1 Sol model into its enterprise IT self-service platform, aiming to deliver autonomous capabilities for both employees and customers, according to Blockchain.News.
DevRev utilizes two products on the same substrate: Computer, described as an AI teammate that answers and acts across business data, and Operator, an agent that takes approved actions or routes requests. The system is designed to balance reasoning, speed, and cost while adhering to enterprise-grade operational workflows and permissions.
According to OpenAI, GPT-6.1 Sol features:
OpenAI states that GPT-6.1 Sol achieves a seven-percentage-point improvement over its predecessor, GPT-6 Sol, on the OSWorld 2.0 offline computer-use evaluation at maximum reasoning effort, while costing less than half as much per task.
DevRev's integration follows a September 29, 2026, announcement of a partnership with OpenAI. As an OpenAI Marketplace launch partner, DevRev enables customers to contract directly for its services.
Regarding performance, Blockchain.News reports vendor claims suggesting that up to 60% of IT tickets can be resolved autonomously at approximately one-quarter the cost per resolution, though these figures have not been independently verified. DevRev's own materials cite a 77% token reduction and a drop from approximately nine minutes to approximately 1.5 minutes on multi-step questions compared to its earlier approach.
Ahmed Bashir, DevRev's chief technology officer, noted that "These things have to be able to run and complete themselves in seconds, not minutes."
Standard pricing for GPT-6.1 Sol is $2.00 per million input tokens and $0.10 per million cached input tokens. For comparison, GPT-6 Astra is priced at $10.00 per million input tokens and $50.00 per million output tokens.
DevRev's architecture involves a split in model usage. Ahmed Bashir describes a company that has split its model estate in two: the mid-tier model carries the production support path, and the frontier model carries the thing a prospect looks at for ninety seconds, according to orcarouter.ai.
Sources
This article was drafted with AI assistance and checked against the sources above. Company claims are reported as claims. Cover image is AI-generated.
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